
D’ORVELAINE RETURN POLICY
We want you to absolutely love your new pieces! If your item isn’t the perfect fit, we’re happy to offer an exchange via store credit equal to the value of your purchase.
To initiate a return, please email Dorvelaine@outlook.com within 14 days of receiving your order, and we’ll provide you with all the details you need.
Return Conditions:
• Items must be unworn, unwashed, and in brand-new condition with all original tags attached.
• If an item is not returned in its original condition, the return will not be approved.
• Shipping costs are non-refundable and will not be credited in any form.
• Sale items and items purchased with a discount code can be exchanged for store credit.
Return shipping costs are the responsibility of the customer.
For any questions, reach out to us at Dorvelaine@outlook.com.
or write to us in the chat box on our website - we're available 24/7 to assist you!